Trustindex verifies that the original source of the review is Google.
Great customer service - I ordered the wrong item and dealt with Jess who was quick to respond and went above and beyond to understand my needs and helped with a replacement that was a few pounds more without charging - great job Hotgolf.
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Connor Gerrard
Trustindex verifies that the original source of the review is Google.
Highly recommend Hot Golf, I had a problem with a PXG putter, they sorted it out returned it to PXG and I swiftly received a replacement, great communication the staff were great, they care about their customers
Thank you
See you soon
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david williams
Trustindex verifies that the original source of the review is Google.
Wonderful service golf ⛳ trolley for my grandson
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Kevin Markham
Trustindex verifies that the original source of the review is Google.
Excellent service
With customer service being so poor generally nowadays it was a very pleasant surprise to come across a retailer who actually cares. Through no fault of hotgolf Mizuno sent the wrong customised club to me necessitating a return. My local post office compounded issues by refusing to send my carefully packed iron because it was too long !! Martin at Hotgolf facilitated an alternative delivery method , contacted Mizuno and hey presto my club arrived within days. Well done to Martin and his team. I will shop there again. K
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Wooley
Trustindex verifies that the original source of the review is Google.
Fantastic company to deal with , I purchased a Callaway ball retriever, on it’s second outing it unfortunately developed an issue with the head cover, on contacting Hotgolf they were extremely pro active in resolving the issue with such speedy response from Martin and Jess.
Service like this is getting rarer by the day and I can 100% recommend this customer centric family business.
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Colin L
Trustindex verifies that the original source of the review is Google.
Ordered a Motocaddy trolley which was sent out by courier but never arrived. HotGolf (Jess) tried to sort the issue out but there were no replacement trolleys available so we looked at an alternative (slight upgrade) and this was offered as a free upgrade even though I "volunteered" to pay the extra. Cannot fault that for Customer service. Everything arrived second time around with no issues.
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Shay Owen
Trustindex verifies that the original source of the review is Google.
I do like this shop has some very good deals, unfortunately no kids clubs
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Paul Ostrolenk
Trustindex verifies that the original source of the review is Google.
Thank you Hotgolf & a big thank you to Jess who has handled my various requests in a a speedy and very professional manor. I have always found Hotgolf to be very competitive and delivery is always very quick.
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